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what you need to know

Here you'll find all the details about ordering with RWP - shipping & handling, returns, all your usual T&Cs. If you've got any questions, just drop me a line

ordering

Ordering is simple. You add to your shopping cart as you browse the shop, and checkout when you're done, just as you would in an online retail shop.

 

As orders are printed as they come in, payment is required upfront to cover all materials needed - so I don't operate a credit/invoicing system. This means I can keep wastage down by not holding loads of stock, in turn keeping my prices down for you. It's a whole harmonious chicken-and-egg thing.

If your order comes to 100 cards or over, a 5% discount is applied (add code 100ORDER at checkout). If it comes to 200, you get a 10% discount (use code 200ORDER). 

lead times, shipping & delivery

All orders are printed when they're received. Not holding loads of stock means I can keep costs down, and eliminate wasted materials from my production line. Please allow a maximum of ten working days from the submission of your order to it being dispatched. Most orders will be processed more quickly than this, and you'll receive a notification when your order is shipped.

All UK orders are dispatched via Royal Mail Tracked 24 or 48 (you can select which service on checkout).

I'm sorry but international shipping isn't yet available - although it won't be long before it is, so keep in touch.

 

For orders weighing up to 2kg

(approx 90 cards based on average packaged card weight)

24hr - £7.95

48hr - £4.95

For orders weighing over 2kg

24hr - £11.95

48hr - £7.95

Royal Mail Tracked with Signature includes full online tracking so you can monitor your package's progress. A signature is required on delivery. You can also nominate a safe place to leave your package if needed.

Individual cards are packaged in biodegradable cornstarch clear bags as standard - if you want to order without bags, please add a note to the checkout page when you get there.

Your whole order will be packaged securely and sturdily in recycled and recyclable packaging wherever possible - I don't like plastic and try to avoid wherever I canusing paper-based alternatives to the usual bubble-wrap. It might not give quite as satisfying a pop, but it's much kinder to the planet.

returns & exchanges

Returns are accepted in the event of damage to your package in transit. Replacements will be sent out within five business days.

If you're not happy at all with your order, you can return the complete order to me for a full refund (excluding P&P) within 10 business days of receipt.

rachelwatsonpattern@gmail.com​